Returns & Exchanges
Society of Master Saddlers Qualified Saddle Fitter
All Thornhill saddles ship for free. Any fittings that ship with a saddle, travel for free.
Should you wish to return or exchange a Thornhill saddle, your credit will be minus the actual cost of shipping. Return postage is at your expense. We strive to deliver goods shipped separate of a saddle at the least expense possible.
All saddles may be returned so long as they are in new condition. This means that your trial ride must be done with surgical care. Please keep your test rides to two or three before you make your decision. Wrap your leathers, don't ride in pants or breeches or boots that might scratch the leather. We understand that you may be facing weather conditions for your trial ride. All returns must be within 30 days of ordering. your name and my contact info needs to be in the box.
Thornhill & Intrepid saddles:
Email & I'll get you a Return Authorization form to put on the outside of the box.
They will not accept a return without the RA form.
The saddle will be credited, minus actual shipping expenses.
Saddles from Lovatt & Ricketts & The Arabian Saddle Company go to:
32505 North 43rd Street
Cave Creek, AZ 85331
your name and mine need to be in the box. The saddle will be credited, but not the shipping.
Saddles from The Saddlefitter go to:
22205 Sunrise Road NE
Stacy, MN 55079
The saddle will be credited, minus shipping costs.
Our mission is to help you find a saddle that fits you and your horse. For this reason, we do not charge restock fees and have gone out of our way to develop a method to determine the best saddle for riders and horses we can not meet with personally.